Unique Membership Concept
Operational Terms and Conditions of Use.
Also see bottom of price list section for hours of operation, tip / reservation conditions and refund policy for online or on-site customers at promotional prices.
Cancelation – A 24-hour cancellation notice is required to help us re-schedule your appointment, subject to space availability. By performing credit cards payments, all customers implicitly agree that at no time will they process a charge back of any amounts paid to the company. Should such charge backs occur, said customer understands and approves that all legal fees and damages caused by the company taking legal actions against him, will be paid by him/her. Should a partial refund be authorized and agreed to by a Rejuvenia manager, such refund will have to be processed on the original method of payment minus $50.00 administration fees (no exceptions). No-shows will be penalized with both the prepaid $10.00 fee (or more) and the loss of the session that will be considered Service Rendered. A replacement session will be provided to customers interested for a $50.00 replacement fee. Those who did not prepay for their reservation / appointment and who did not show up to their scheduled appointment or came too late (more than 5 minutes) will have to pay the mandatory fee for such session (the missed one) plus the mandatory fee for the next one.
At no time and under no circumstances will Rejuvenia or any of its employees tolerate misconduct. No one will be allowed to misbehave, threaten, curse or act wrongfully on premises or over the phone. Rejuvenia reserves the right to cancel and void said customer's package(s) without prior notice and said customer will not be granted access to our facility in the future. No refund will be given in whole or in part and Rejuvenia will reserve the right to take legal action and file a police report at customer's expense.
Management reserves the right to cancel reservations without prior notice, but shall put in all due diligence to inform the user in cause of the cancellation of the appointment.
Operating hours – All customers understand the operating hours of the company and will not demand that operating hours be changed to accommodate working hours of user in cause. Customers who shall extend their sessions outside operating hours shall be charged a fee of $50.00 per each 30 minutes interval. Charge will occur at the beginning of each 30 minutes interval.
After hours or saturdays appointments will be a privilege than has to be approved by personnel. Personnel reserve the right to reject such appointments as well as helping customers thru their treatment sessions.
All customers understand that the company does not have any Malpractice Insurance available and by agreeing and signing the present general conditions and the malpractice Disclaimer attached to the package you release Rejuvenia Spa, all affiliated companies and employees of Rejuvenia Spa and its offices, CORPORAM, all affiliated companies and employees of CORPORAM and its offices, all shareholders/ members, the landlord, the manufacturer and all affiliated companies and employees of the manufacturer and its offices from any liabilities, damages, incidents, accidents of any kind that may result from the use and operation of any machines, accessories or supplies.
Packages are non-transferable and non-negotiable. CORPORAM reserves the rights of selecting its clientele.
To ensure that guests can enjoy the peaceful sanctuary of Rejuvenia Spa, we respectfully request that all visitors keep noise to a minimum. Cellular phones and electronic devices are discouraged. The Spa premises are designed to be a tranquility oasis and for such reasons we cannot provide day care or children care for the duration of the treatments. Therefore, children under the age of 12 will not be allowed on SPA premises.
Please arrive at the Spa freshly groomed, wearing comfortable, light clothing. The MedSpa personnel reserves the right to refuse service should these requirements not be meet. Customers coming in for hair removal treatments need to be freshly shaved on the areas agreed for treatment and a $50.00 flat fee will be charged should customer require technician assistance in shaving.
Please check in at the spa reception at least 15 minutes prior to your scheduled treatment to avoid reduced treatment times. A late arrival will result in a shortened treatment to accommodate other customers fairly.
All terms and conditions disclosed are adopted by the board of directors; therefore shareholders/ members abide, agree and implicitly approve all and any charges of any form and kind. General conditions may be modified without prior notice. Should there be any difference between the web site and printed conditions provided when becoming a shareholder/ member, web site conditions shall prevail.
The customers fully understand and approve that this contract, all conditions and any related documents are written in English. You must read and agree to these terms and conditions before you can buy a package with Rejuvenia. All terms and conditions and/or all sections of the present agreement have been read and fully understood before becoming a customer. At no time and under no circumstances a shareholder/ member will invoke that he/she did not understand any of the terms and conditions and/or sections because he/she did not correctly speak the language in which any of the terms and conditions and/or sections were written.
All shareholders/ members signing this agreement are considered to have read and approved all web site terms and conditions as well.
Payment and Delivery Term: We accept payment by certified checks, Bank money order, International postal money order, and wire transfer. Any paid amounts/ monthly payments are not refundable and the shareholder/ member will lose all privileges when financing plan is declared null and void. A $25.00 return check fee applies to all non-collectible checks. CORPORAM reserves the right to electronically retrieve NSF, Stop Pays, and other non-collectible funds from your account.
General: The customer confirms that he or she read, understood and approved all the complete “General conditions” , “Website General Agreement” and Warranty conditions in the “Part and Warranty” Sections in website.
Special Consideration: Guests who have high blood pressure, heart conditions, are pregnant or have any other medical complications are advised to consult their doctors before signing up for any spa services. Kindly inform your spa therapist of any existing medical conditions.
Smoking and Alcohol: Smoking and the consumption of alcohol within the Spa are prohibited. It is also advisable to avoid the consumption of alcohol or heavy meals prior to, or after any Spa treatment.
Valuables: We recommend that no jewelry be worn at the Spa. The management and staff accept no responsibility for the loss of money or valuables of any kind brought into the Spa premises.
The spa treatments, services and/ or facilities received or utilized at Rejuvenia Spa are intended for general purposes only and are not intended to be a substitute for professional medical treatment for any condition, medical or otherwise, that customers may have. Customers will fully indemnify and hold harmless Rejuvenia Spa its holding company(ies), affiliates, subsidiaries, representatives, agents, staff and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees (on an indemnity basis), arising out of or in connection with the spa treatments, services and/or facilities.
By applying to become a Rejuvenia customer, you acknowledge and agree that, once you are approved as a customer by Rejuvenia, you will comply and follow all of the Rejuvenia Rules and Regulations. By signing below, you acknowledge receipt of, and that you have read, the attached Rules and Regulations. Failure to read and initial the Rules and Regulations attached will result in automatic denial of your request.
All information provided by the undersigned on this Application and the Rules and Regulations is true and accurate.
Free Will: Under penalty of perjury, I hereby represent and warrant that I, of my own free-will wish to become a customer of Rejuvenia. I further acknowledge and agree that I have read and understood the General Conditions and Rules and Regulations in their entirety. I hereby agree to abide by the terms of the Application and Rules and regulations of Rejuvenia and unequivocally state that it is my own free will and desire to become a customer at Rejuvenia.
WAIVER OF CLAIMS: I hereby waive any and all claims that I may now or at any time in the future have against the Rejuvenia board of directors, shareholders/ members, staff and all other parties affiliated to the company and agree to hold all company parties harmless from any injury, harm, theft, or accident that may occur on the Rejuvenia premises.
GOVERNING LAW, VENUE, and ATTORNEYS’ FEES and COSTS This application shall be governed, construed and interpreted in accordance with the laws of the State of Florida. Venue for any disputes shall be in the state and federal courts in Miami, Miami-Dade County, Florida. In any action brought to enforce the terms of this Application and / or for any other action and/ or dispute involving Rejuvenia, A.F.I. and/ or any officer, director, shareholder/ member, servant, employee, successor, assign, affiliate, subsidiary, agent, shall be responsible to pay all attorneys’ fees and costs incurred by Rejuvenia, CORPORAM and/ or any officer, director, shareholder/ member, servant, employee, successor, assign, affiliate, subsidiary, and/ or agent in any such action and/ or dispute through all stages of litigation, including all levels of appeals.
ASSUMPTION of RISK – Hold Harmless- I hereby acknowledge and agree that neither Rejuvenia, its owners, directors, officers, management, employees, staff members, agents representatives, nor any other individual(s) or entity(ies) affiliated with Rejuvenia (company parties) shall be responsible for, or the consequences of, my actions within the facilities. In addition, I hereby agree to hold harmless the company parties from and against any and all claims and/ or damages for, other consequence of, my actions while on company facilities.
Additional services offered by shareholders/ members may be added and provided within the Spa. Such services will be added only after Board approval and may incur additional costs for the maintenance of the Spa. Shareholders/ members who think they can offer their professional expertise to benefit the whole shareholders/ members club may submit a written proposition to the Board for examination and approval.